4c44's Privacy Policy

4c44 is a trusted online gaming platform in Bangladesh. We believe that your privacy is a fundamental right. This privacy policy ("Policy") explains how 4c44 (referred to hereinafter as "we", "our", or "Platform") collects, stores, uses, shares, and protects information about its users ("you" or "user").

By using our website or services, you are considered to have agreed to the terms of this policy. If you do not agree with any term of this policy, please refrain from using our services.

When registering on the 4c44 platform and using our services, we may collect the following types of information:

1.1 Personal Identity Information

• Full name and username
• Email address
• Date of birth (for age verification — users under 21 are not permitted to use the platform)
• Mobile number
• National ID (NID) or other identity documents (where applicable)

1.2 Financial Information

• bKash, Nagad, or Rocket mobile banking number (for processing transactions)
• Transaction history — records of deposits and withdrawals
• Information on bonuses and promotions received and used

1.3 Technical and Usage Information

• IP address and device identification details
• Browser type and operating system
• Time and duration of platform access
• Pages visited and links clicked
• Information collected from cookies and similar tracking technologies

1.4 Communication Information

• Content of live chat or email communications with the support team
• Information related to complaints, comments, or feedback

We collect your information in the following ways:

• Directly provided: You provide information yourself when filling out registration forms, updating your account, or contacting support.
• Automatic collection: While using the 4c44 platform, our servers automatically log certain technical information.
• Cookies and web beacons: Cookies are used to improve user experience and ensure security.
• Payment processors: During transactions via bKash, Nagad, and Rocket, the relevant payment service providers may share necessary financial information with us.

4c44 uses your information only for the following legitimate purposes:

3.1 Account Management and Service Delivery

We use your information to create and manage your account, verify logins, and customize services according to your preferences.

3.2 Processing Financial Transactions

Your financial information is used to process deposits (minimum ৳500) and withdrawals (minimum ৳1,000), prevent fraud, and ensure the accuracy of financial transactions.

3.3 Customer Support

Our 24/7 support team uses your information to respond to any questions or complaints and to resolve issues.

3.4 Security and Fraud Prevention

We analyze your information to maintain platform security, prevent unauthorized access, and detect suspicious activity.

3.5 Legal Compliance

We may retain and disclose necessary information to comply with applicable laws, regulations, or orders from government authorities.

3.6 Service Improvement

Information is used for analytical purposes to improve the gaming experience, interface, and services on the 4c44 platform.

4c44 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

• Service provider partners: Only information necessary to complete transactions is shared with payment processors such as bKash, Nagad, and Rocket.
• Legal obligations: Information may be disclosed to competent authorities when required by a court order, investigation, or law.
• Fraud and security protection: Relevant information may be shared in cases of account fraud, illegal activity, or harm to other users.
• Business transfers: In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new managing party. We will provide advance notice if such a change occurs.

4c44 applies industry-standard security measures to keep your personal and financial information secure:

• SSL/TLS encryption: Connections to our website are encrypted using SSL (Secure Socket Layer) technology, which keeps information secure while being transmitted between your browser and our servers.
• Data encryption: Stored sensitive information is protected with strong encryption algorithms.
• Access control: Only authorized staff can access necessary information. All access activity is logged and monitored.
• Firewall and security monitoring: Round-the-clock network monitoring detects suspicious activity quickly.
• Regular security reviews: Our security systems are regularly assessed and updated.

Please note, however, that it is not possible to guarantee complete security when transmitting information over the internet. It is your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

Cookies are small text files stored on your device. 4c44 uses the following types of cookies:

6.1 Essential Cookies

These are necessary for the core functionality of the platform — keeping login sessions active, managing security tokens, and remembering your preferences.

6.2 Analytical Cookies

These cookies are used to understand how users interact with the platform, which helps us improve our services.

6.3 Functional Cookies

Used to store language preferences, display settings, and other personalization information.

Most browsers allow you to block or delete cookies. However, disabling cookies may cause some platform features to not work properly.

4c44 retains your personal information for as long as necessary:

• Active account: Information required to provide services is retained while your account is active.
• After account closure: Records of financial transactions and related information may be retained for a set period to meet legal and regulatory requirements.
• Legal obligations: Relevant information may be retained for an extended period in cases of fraud investigations or legal disputes.

After the set period, information is securely deleted or anonymized.

You have the following rights regarding your personal information:

• Right of access: You have the right to know what information we hold about you.
• Right of rectification: You have the right to request correction if your information is inaccurate or incomplete.
• Right of erasure: In certain circumstances you may request that your personal information be deleted, though this may be limited where legal obligations apply.
• Right to restrict processing: In some circumstances you may request that processing of your information be limited.
• Right to object: You have the right to object to the use of your information for specific purposes.
• Right to data portability: You may request to receive your information in a structured and commonly usable format.

To exercise these rights or to obtain information on related matters, please contact our support team.

4c44 strictly provides services only to individuals aged 21 and above. We do not knowingly collect or process information from any person under 21.

If we discover that information about a minor has been collected inadvertently, we will immediately delete that information and close the associated account.

4c44's servers and data processing systems may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that such transfers are carried out in accordance with the standards of this policy.

Countries or regions to which information may be transferred may not have the same level of data protection as Bangladesh. However, we ensure adequate protection of your information through contractual and technical means.

The 4c44 platform may contain links to third-party websites. Clicking on these links will bring you under the privacy policy of that third party, for which 4c44 is not responsible.

We recommend that you carefully read the privacy policy of any third-party site before providing personal information on it.

4c44 reserves the right to update this privacy policy as needed. If significant changes are made, we will:

• Post a clear notice on the platform
• Update the "Last Updated" date at the top of the page
• May send a notification to your registered email where relevant

Continued use of the platform after changes will be considered as your consent to the updated policy. Therefore, it is recommended that you check this page regularly.